Level |
|
Definition and Behaviors |
0 |
|
Not Aware
and Not Skilled
§
- Does
not know about the skill. Not aware of the impact of the
lack of capability.
|
1 |
|
Awareness: Got the Concept.
Little or no experience.
§
- The concept stored
in the brain.
§
- Passive knowledge.
No or little ability to use or to apply the knowledge.
|
2 |
|
Practice: Can do with prompting,
feedback, coaching from others.
§
- Actively practicing
the technique.
§
- Needs prompting as
to when to use the skill.
§
- Needs feedback and
coaching in order to refine and to develop skill.
|
3 |
|
Behaviors: Can do independently
of prompting, feedback or coaching from others.
§
- Knows when to use
the technique or skill without prompting.
§
- Well onto way to
doing technique as a smart habit, responding
spontaneously using these skills in the day-to-day flow
of work.
§
- Is unconsciously competent.
|
4 |
|
Results: Expert. Can consistently
get results using this technique.
§
- Can act a role model
or coach for others learning the technique or acquiring the
skill.
§
- Can explain when,
where, who, how and why to others.
|